Thomas75
I standby by my name, my reputation, the work I do and the aftercare I provide in my own Ottawa office and any other clinic I have worked at.
Once we have all the information regarding your case, I assure you that we will do whatever it takes to take care of you.
I am not trying to deny you as a “patient” whom I operated on. But I am having difficulty in identifying who you are (the pictures are well cropped) and you have yet to email me your name and full id.
You can either email those to rahalhairtransplant@gmail.com or call me directly at 613-739-3044. you can then show proof that you have actually emailed to me.
To the other readers of this post, I have operated as a Hair Transplant Surgeon since 1995 in Ottawa. I had also assisted another clinic for a period of 4 months in 2004 (this is public knowledge).
Thomas75, from the wording of your post and from your questions about fue I can connect you with an individual email back in April 2007. I will not know this to be 100% until I receive the information from you or from david (hairsite).
If you were the same individual who contacted me on April of this year by e-mail, I had quickly responded to you by e-mail in numerous occasions. You gave me your name and you confirmed that you were a patient of the other clinic where I worked in the past. Owing to this arrangement, I had informed you that I had no access of your chart. I had asked you to provide me with a copy of your patient file (you need to request it from the other clinic and you offered to talk to them and get back to me).
We had spoken (by phone) on one occasion and I had offered to fly into Ottawa at my expense to discuss your concern. I told you that I could not make recommendations based on e-mails or the unclear pictures you had sent. I needed to have your information and meet with you in person for a proper evaluation.
At the time we spoke, you stated that you had no phone number (land line or cellular phone, nor an address) to contact you. This tied my hand as to how to follow up with you (besides email).
Since you are patient of that clinic I had worked at, it is my understanding that the clinic provides post-operative care as well as all other assessments, financial arrangement etc. I am sorry to hear that you are not satisfied with that care.
In your last email in May, you informed me that you sought help from another surgeon for fue.
And now, all of a sudden, you have made accusation of me not responding to you. This is not truthful. You were sincerely seeking for assistance and help but I find it difficult to understand why you refuse to provide access to your file, and to accept my offer to fly you (at no cost to you) for evaluation on the work in question.
But here you are posting half information to tarnish my name but not willing to mention the full truthful answers to some questions:
1- you have two scars on your donor area, Who did your other surgery and when was it done?
As for the surgery I had performed, I have few questions to ask you openly and I would appreciate it if you can answer openly. These questions should be very easy to answer.
2- The exact date of your surgery with me.
3- was this surgery done with me in my Ottawa office or at the other clinic,
3- what is the name of the clinic?
4- who did you initially consult with,
5- who agreed to your surgery and booked you in
6- who made the recommended grafts,
7- who did you pay for your surgery i.e. the name of the clinic you made the cheque to.
8- where were the grafts placed during the surgery
9- who actually placed your grafts
the answers to these questions are important to clarify the whole truth, as there are two sides to every story.
The readers need to understand that we are not trying to walk away or ignore the situation, but we need the whole truth to come out, and not just what has been presented.
If you were the same individual who had emailed me, I am here to respond to you in public forum in response to your open posts. I will await for your id confirmation whether directly to rahalhairtransplant@gmail.com or by phone (613-739-3044 and a copy of your chart.
Again we are not trying to walk away from our responsibility to you as a patient.
The offer for you to come up to Ottawa for examination (at our cost) is open to you and we can offer you then what is required to alleviate your concerns.
Dr H. Rahal