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I am confused


#1

hi guys but i am confused on which method is best at harvesting and getting best yield for the long term in the donour area, i know that strip will get more grafts in each transplant session, fue can obtain grafts from more areas in the donour region so in the long term you should be able to get more grafts overall over a larger area.
also i guess that your doc has to be carefull as to not overe harvest too.
i am waiting for Phil from bisanga clinic(bhr) to come over to London for a consult , i know bisanga is good but i am a bit concerned that he worked for those butchers at DHI any comments and reassurance would be helpfull.

thanx


#2

» hi guys but i am confused on which method is best at harvesting and
» getting best yield for the long term in the donour area, i know that
» strip will get more grafts in each transplant session, fue can obtain
» grafts from more areas in the donour region so in the long term you
» should be able to get more grafts overall over a larger area.
» also i guess that your doc has to be carefull as to not overe harvest
» too.
» i am waiting for Phil from bisanga clinic(bhr) to come over to London
» for a consult , i know bisanga is good but i am a bit concerned that he
» worked for those butchers at DHI any comments and reassurance would be
» helpfull.
»
» thanx

Well you hit many nails on the head with these questions. The answer is without any doubt whatsoever that…there is no answer. rather you will hear every answer possible. I have also wondered about the DHI basanger conection.


#3

» hi guys but i am confused on which method is best at harvesting and
» getting best yield for the long term in the donour area, i know that
» strip will get more grafts in each transplant session, fue can obtain
» grafts from more areas in the donour region so in the long term you
» should be able to get more grafts overall over a larger area.
» also i guess that your doc has to be carefull as to not overe harvest
» too.
» i am waiting for Phil from bisanga clinic(bhr) to come over to London
» for a consult , i know bisanga is good but i am a bit concerned that he
» worked for those butchers at DHI any comments and reassurance would be
» helpfull.
»
» thanx

You can’t beat strip if you want to max out the donor. You lose half the donor whenever you do fue. Bisanga worked for DHI? That’s news to me.


#4

What’s this story? can you please post additional information about this worryng connection? I will have a consultation in london in about two months time with a BHR represantative… and now I’m worried.

It would be highly appreciated if you could share this very important information with us.


#5

» What’s this story? can you please post additional information about this
» worryng connection? I will have a consultation in london in about two
» months time with a BHR represantative… and now I’m worried.
»
» It would be highly appreciated if you could share this very important
» information with us.

When I started looking for a doc to do repair me I look at Bisanga and started research and also found the DHi connection; they advertise like crazy in the UK market. After a little digging I found that he was working there but not working as such for them and doing training for them in FUE because they used Choi; I think he was there in '05 according to the two positive referrals I have found so far. I have like Bisanga work for a while now and these two guys obviously believe in him.

I think the last line of the post says it all

"
george
Jul 6 2005, 09:23 PM
big mac.

I have had a phone consult like many guys here with Dr Ashcroft(specs gp) and he is legit. I recieved my proscar a couple of weeks back.

For your info : DHI do not have a very good reputation in the hair transplant industry … i’ve read many other boards and the general feedback is not good on DHI.

If your interested in hair transplants you should speak with specs. I met him and his hair is awesome and he really knows his stuff

Here is a recent post from 1 of the many dissatisfied DHI customers:

Quote:
I would like to share my experience with DHI to help others avoid the same mistake.

About a year ago I decided I was ready to take the plunge and get a hair transplant. I was naive and didn’t know about these forums and I made a bad mistake.

I found the DHI website through Google and had a consult with the clinic manager Lorraine Lambert. I was extremely impressed with the DHI marketing material and thought the DHI technique was the best thing I’ve ever seen. I talked by phone and email to one of their patients who had said he had spent years researching his hair transplant and had chosen DHI over everyone else in the world to receive over 9000 FUE grafts. I can’t remember his name, but I trusted him and that was a huge mistake. I thought if he had chosen DHI then I needed to choose DHI too since he had spent so many years researching every doctor. In retrospect I can’t believe I flew to Greece to get myself hacked.

When I first arrived I thought I had made a good decision. The DHI office was amazing. They have a clinic on the sea that’s brand new and extremely impressive. The nurses are really nice and helpful. They scheduled me with a surgeon named Dimitris Papadopoloous. He didn’t speak any English and I think he’s the worst doctor on the planet. I was in extreme pain the entire procedure as he didn’t know his anesthesia application from an ant farm. Last week I buzzed my hair and I have a ton of scarring. I was promised that the DHI technique was scar free, but Dr. Papadopoloous hacked up my donor area. I look like someone shot me with a BB gun. So much for the “scar free” technique. Before he had even finished I told him I had enough. I didn’t even want my money back at that time–I just wanted to be done with the experience even though he owed me another 500 grafts. My hairline was terrible with hairs growing in the wrong direction and I looked like a freak. However, I didn’t care and I just wanted to leave.

As I was leaving I ran into another DHI surgeon named Dr. Bisanga, a big black guy who was obviously not Greek but had a peculiar accent, who asked me why I was leaving. I explained my situation and complained about the anesthesia, a doctor who didn’t speak english, my freaky looking hairline, and not getting what I was promised. Dr. Bisanga managed to talk me into staying for a few more grafts and to fix the grafts, which I reluctantly agreed to. Assisting Dr. Bisanga was a nutcase named Peter who was obviously also not Greek and had an American accent. I call him a nutcase because I expect surgeons and nurses to be cold and sterile and he was more like a stand up comedian that I would pay to go see. Anyway, despite his eccentric behavior he seemed to know more about Propecia, dutasteride and other treatments than any doctor there. I found it really odd that someone who seemed to be a hair loss expert had so much hair loss himself, but I felt uncomfortable bringing up the subject since I am uncomfortable to be asked about my own hair loss. I didn’t really want to trust Dr. Bisanga because I didn’t really trust anyone at DHI at that point. However, Dr. Bisanga came across as genuine and I took a leap of faith. My final day with DHI was how a hair transplant should be with a doctor and assistants that know what they are doing and do professional work.

I am somewhat fortunate that Dr. Bisanga was there to try to save my head, but I had aleady had two days of damage done by Dr. Papadopoloous that couldn’t be repaired that gave me BB gun scars all over my donor area. Dr. Bisanga removed and reinserted the Papadopoloous grafts to give me a nice hairline so I am at least grateful for that.

If you are set on scheduling an appointment with DHI make sure they don’t try to give you Papadopoloous for your surgeon. I don’t know about the other docs at DHI, but I can guarantee you Papadopoloous will butcher you. I have very poor growth from the grafts that Papadopoloous placed and excellent growth from Bisanga’s grafts. I would only ask for Dr. Bisanga at DHI. I don’t know if the other Docs are as bad as Papadopoloous, but I wouldn’t risk it (there are 5 surgeries going on at once!). So what did I get from Dr. Papadopoloous? I got a back of my head that looks like a BB gun shot it and no growth and and I paid $10,000 for it!

I tried to resolve my concerns with Mr. Giotis and Lorraine Lambert. Basically I just wanted my money back. Despite my amicable attitude toward a resolution they became very beliggerant and hostile with me and threatened to sue me. Now Giotis and lambert won’t reply to my e-mails. Only their attorney will who threatens me if I try to write to them. Since DHI will sue me if I reveal my personal info I am willing to share my pictures and name if DHI is willing to sign a lawsuit waiver agreement. If DHI promises not to sue me for posting my photos and name I will be glad to do so. DHI wiped me out financially and I can’t afford to hire an attorney to defend against a frivolous lawsuit if I post my photos and name.

I see on these forums everyone talks about Cole, Armani, and Hasson and Wong. I should have chosen one of them and not DHI. Live and learn. I also believe the “patient” I talked to was just a paid sales man claiming he got 9000 grafts to try to sell me a procedure. There is a sucker born every minute–unfortunately I am one of them. I won’t be trusting anyone in the near future.

Mr. Giotis and Lorraine Lambert, if you are reading this i think you are two of the most despicable people on earth and Dr. Papadopoloous needs to be stripped of his medical license.

Dr. Bisanga, it will damage your reputation by working alongside someone like Dr. Papadopoloous. I think you need to know that."


#6

I am from Europe please do not go to DHI.


#7

Thanks for the info mate. Very interesting indeed. DHI has never been on my list anyway. They are butchers. Period. However I’m a bit shocked to learn that Bisanga was part of their team.

I am thinking about Bisanga mainly because his latest results look amazing and the location is very convenient to me.

Said that, I do not trust this site as a unbiased source of information. Two years ago I decided to go for a Farrell system because I was foolish enough to believe all the hype and bullshit that this site and the Farrell’s site try to sell to desperate people.

Needless to say my experience with them and their pathetic wigs was terrible.

When I tried to inform other posters about the scam I was repeatedly censored.

I am not doubting the expertise or artistic skills of the many doctors that post in this site. What I’m worried about is how info, data and pictures can be so easily distorted and manipulated by this site (which has proved very little transparency over the years and ruthlessly censored posters like hairtech whenever they tried to post sensitive information).

I do not want to make the same mistake twice. I 'll never forget what Farrel did to me


#8

Bisanga is allover the place. Don’t forget he is or was also connected with Cole, and HDC in addition to DHI.


#9

» I am not doubting the expertise or artistic skills of the many doctors
» that post in this site. What I’m worried about is how info, data and
» pictures can be so easily distorted and manipulated by this site (which
» has proved very little transparency over the years and ruthlessly censored
» posters like hairtech whenever they tried to post sensitive information).

First off, you should learn to post responsibly and back up your claims. All the patient results of this site are provided by the respective doctors/clinics. I would like to hear from you how this site distorted and manipulated the pictures and results.

As for Hairtech, he had been relentlessly spamming this site with advertisements and misinformation. I have every right to ban him from posting. It’s about time he learns to build something on his own merits rather than leeching on other people’s efforts. I started this site 10 years ago. Not once did I ever venture into another hair loss site to campaign for business or traffic.

»
» I do not want to make the same mistake twice. I 'll never forget what
» Farrel did to me

By all means, share your experience with everyone in the hair replacement forum. Just follow the same guidelines as the complaint procedure for hair transplant patients. I will give you 3 business days to prove your case with supporting documentation. My email is hairsite@aol.com. Scan your receipt and email that to my attention. I will verify with FARRELL that you are indeed one of their clients.


#10

Synthetic
I wouldn`t worry too much about Bisanga when he worked for dhi as i after making the mistake of going to them and getting Dimitris for a very poor outcome done loads of research on them and nothing came up about Bisanga being bad.
I wish i had got Bisanga when i went there.
Anyway ask to meet some of his patients in the UK so you can see the results in person.


#11

Dear David,

You really crack me up you know that!

First off, I am no longer a Farell customer (thank god). Secondly I will look for a receipt and if I don’t find it I will send you my details so that you can verify weather I was a farrell customer or not. Do not worry , Andrew Pollard (Farell UK) will perfectly remember who I am.

Now, let’s get things nice and sparkling clear here, all right?

David, you are perfectly aware of the fact that Farell sells standard wigs.

He (Richard) is able to sell and advertise them as the BEST IN THE WORLD and TOTALLY UNDETECTABLE Thanks to site like yours.

Best in the world??? says who? Well… Hairsite of course!!!

You want to know about my experience? Ok, you didn’t sound so interested when (almost two years ago) I sent you an email explaining my situation.

I wore a farrell system for a year. I bought two of them ( I was practically forced to buy a pair) and my overall experience was terrible.

I sent you an email where I explained why I was so disappointed in farrell and their product. You replied that there was nothing you could do and that I should discuss the matter directly with the company.

Well guess what? I did. I did discuss the matter with them many times.

It was utterly pointless. The truth is that Farell is a smoke and mirrors kind of business that takes advantage of desperate people.

I eventually decided to get rid of the rug when my hair stylist admitted that there was no fine-tuning and that the quality of the system was never going to improve.

She also told me that when Richard came to London some of the hair stylists bravely pointed out to him that many customers were seriously dissatisfied with the systems.

Do you want to know what he said in response to that?

He said: Look at our website we sell the best hair systems in the world, if they don’t like it, it’s their problem. ( I swear to god this is what she told me)

Every time I went to their centre to have my system ‘serviced’ there was people coming in and out of Andrew’s office with very disappointed faces.

While having my system cut and cleaned I could hear the other customers endlessly complaining about the colour not matching, the glue not holding, the lace showing and above all they complained about the TOTAL DETECTABILITY of the system.

Every Farell centre has a special lightning that is specifically designed to make the system look better. Everybody Knows that.

My personal experience was terrible. However I won’t go into it. This is not a personal venedetta.

The point is that I trusted this site and I regretted it. The point is that you know that farell is not a genuine company and yet you take money from them to advertise their phoney wigs.

I know that you do this for a living and It’s understandable that you try to make a buck where you can. The fact remains that some of the products that are heavily advertised/ sponsored on this site are not a genuine answer to hair loss.

YOU know that David.

As far as the data, info and pictures contained in this site, it seems bloody obvious to me that you would not be able to manipulate and distort all the material displayed here even if you wanted to.

Don’t get me wrong. This site is a good place to gather information about HT and HM. Some of the best HT doctors post on this board and without hairsite I might have never known their existence. This by all means is a good thing. I appreciate that part of the site.

What I am tryng to say is that the distortion and manipulation of the truth can be very subtle if cleverly done. Adn YOU know that!


#12

David i am not spamming anyone. You are out right not telling the truth. You delete everything I post now. This post isn’t a spam and I bet you delete it.


#13

Piperz:

Like I said, I can help you publish your story. You will have to email me proof that you are indeed one of FARRELL’s clients. It’s standard protocol for everyone, whether it be hair transplant or hair replacement.

It’s easy to play victims and place the blame on others. Did I ever push you into buying a hair replacement system? Did I ever tell you that a hair system would definitely meet your goals and expectations? Did you ever email me your pictures for a consultation and I ended up suggesting that you buy a hair system?

Nothing is fool proof when it comes to hair loss. Even the best hair transplant doctor in the world has his share of patients who claim to be unhappy for whatever reason. The same goes for non-surgical hair replacement. The key is to do your research properly so that you can make a decision that is in sync with your goals and expectations rather than blaming others because you made a bad decision for yourself.

You claimed that FARRELL dismissed your complaint. Did you ever contact me about that and have your story published ?

I stand by my opinion that ULTRA CUSTOM is the best when it comes to full service hair replacement. FARRELL is the first who adamantly insists on incorporating lace materials and Eurosilking in all his product lines. Most companies don’t even have in-house ventilators to begin with. There is no comparison. If you want full service hair replacement, that is the best process out there. But does it mean that it will solve everyone’s hair loss problems? Of course not. No two people share the same circumstances when it comes to hair loss. We all have different goals and expectations. It’s naive to think that beacuse my site suggests that Ultra Custom is the best process for hair system then it must work for everyone.

Instead of coming here blaming me, you should have blamed yourself for not researching properly what is the best for your situation. It’s as if you went for a STRIP procedure and now blaming me for your strip scar or Rogaine didn’t regrow all your hair and now you blame me because you learned about Rogaine through HairSite.

You have until the end of Wednesday to provide proof that you were indeed FARRELL’s client.

End of discussion.


#14

» David i am not spamming anyone.

Now that’s a lie and you KNOW IT! I don’t welcome people who use my site for self promotion without first asking for my permission. I would never do that to other hair loss sites and I have no respect for people who do that to me.


#15

here you can see some bad ht of bisanga. enjoy yourself!

http://foro.recuperarelpelo.com/viewtopic.php?t=12064

http://foro.recuperarelpelo.com/viewtopic.php?t=11789&start=0

http://foro.recuperarelpelo.com/viewtopic.php?t=6099&start=0

http://foro.recuperarelpelo.com/viewtopic.php?t=11098

http://foro.recuperarelpelo.com/viewtopic.php?t=10798&start=0


#16

» here you can see some bad ht of bisanga. enjoy yourself!
»
» http://foro.recuperarelpelo.com/viewtopic.php?t=12064
»
» http://foro.recuperarelpelo.com/viewtopic.php?t=11789&start=0
»
» http://foro.recuperarelpelo.com/viewtopic.php?t=6099&start=0
»
» http://foro.recuperarelpelo.com/viewtopic.php?t=11098
»
» http://foro.recuperarelpelo.com/viewtopic.php?t=10798&start=0

No kidding, these are all Dr. Bisanga’s patients? It’s not in English, can someone translate ?


#17

» » here you can see some bad ht of bisanga. enjoy yourself!
» »
» » http://foro.recuperarelpelo.com/viewtopic.php?t=12064
» »
» » http://foro.recuperarelpelo.com/viewtopic.php?t=11789&start=0
» »
» » http://foro.recuperarelpelo.com/viewtopic.php?t=6099&start=0
» »
» » http://foro.recuperarelpelo.com/viewtopic.php?t=11098
» »
» » http://foro.recuperarelpelo.com/viewtopic.php?t=10798&start=0
»
» No kidding, these are all Dr. Bisanga’s patients? It’s not in English,
» can someone translate ?

The best solution seems join the shiny head brigade,or wait for HM - scary photos.


#18

» » » here you can see some bad ht of bisanga. enjoy yourself!
» » »
» » » http://foro.recuperarelpelo.com/viewtopic.php?t=12064
» » »
» » » http://foro.recuperarelpelo.com/viewtopic.php?t=11789&start=0
» » »
» » » http://foro.recuperarelpelo.com/viewtopic.php?t=6099&start=0
» » »
» » » http://foro.recuperarelpelo.com/viewtopic.php?t=11098
» » »
» » » http://foro.recuperarelpelo.com/viewtopic.php?t=10798&start=0
» »
» » No kidding, these are all Dr. Bisanga’s patients? It’s not in English,
» » can someone translate ?
»
» The best solution seems join the shiny head brigade,or wait for HM - scary
» photos.

ha, I don’t read spanish, italian, french or whatever language that site is in but where is Hairtech when we need him the most? Hairtech, your beloved doctor is losing credibility and so are you :slight_smile:


#19

I have given a very brief documentation of thread 3 and 5 first because I have been asked before and then will reply to the other threads after.

You can be assured that as a clinic we do all we can from education and medical to patient care to assure satisfaction. Who wants an unhappy patient for any reason; if you take a pride in your work it upsets you anyway if you make an error and regardless of fault it deflects from the quality of work you are doing. No one can get it right 100% of the time and there are always two sides to anything; in some of these cases there are actually three sides; as the poster here has made it his intention to post on as many forum as possible whilst knowing that pictures can sometimes speak louder the words, especially when the words are not understood.
We have no wish to have unhappy patients be it through expectations, poor result; and there is no arrogance or stubbornness on our behalf. Considering the obvious damage some have caused and knowingly happy to continue we are still happy to resolve if possible; the point is conclusion may not be the motivating factor for some. To have a bad case on the forum be it your fault or not does not help so the easy thing would be to pay and the negative posting stops, like one of our patients said. But do you pay to silence regardless of knowing wrong doing?

Thread 3
Our patient feels he received poor yield from his procedure; 1050 FUE throughout the hair line. We have agreed to refund if we can inspect the growth and also offered free grafts; both offers were refused as was the chance to assess the work; instead he demanded a full refund or as he wrote below he would continue to post. He mention he had been asked by persons to expose his case as if this had a significance to us; when asked who asked him to post he refused to say; only saying it was a dangerous question to ask! Our next step is very difficult because both a refund of any poor growth has been refused and the good will gesture to add more grafts has been refused; so do we bow to extortion and refund him so he doesn’t post anymore?

From the patient to our Esp Advisor

"Deacuerdo Erins,

Estoy dispuesto a no volver a postear y si me devolveis el dinero. Es un acuerdo que podemos llegar perfectamente y que la sangre no corra al rio.
Me han pedido por privado exponer mi caso en 2 foros mas de habla no castellana.
Si la clinica acepta enteramente y me devuelve el dinero integro desistire de exponerlos y " desistire " de reclamar y comentar nada mas. Si por el contrario no sucede asi ya te digo que seguiré dando mucha mas guerra que ahora y creo que sera peor para todos

Un saludo"

TRANSLATION

HI ERINS,

I AM AVAILABLE TO NOT POST AGAIN IF YOU RETURN ME MY MONEY. IT’S AN AGREEMENT THAT WE CAN GET AND NOT MAKE BLOOD.

I’VE BEEN ASKED IN PRIVATE TO EXPOSE MY CASE IN 2 NON-SPANISH FORUMS.

IF THE CLINIC ACCEPTS ENTIRELY AND GIVE ME ALL THE MONEY BACK I WON’T GO TO THOSE FORUMS AND I’LL STOP TO ASK FOR IT AND ANYTHING ELSE.

IF THAT’S NOT DONE I’LL GO ON WITH IT AND I THINK IT WILL BE WORST FOR EVERYONE.

GREETINGS.

Thread 5

We were in contact with this patient constantly after his case from his concerns at 3 months that there was only small growth through to now; even at times offering to visit him to address his concerns; We have not heard directly from him recently since he refused us to assess his growth. The basis of his displeasure. When he came to us he wished to spread the grafts over a wide area and we advised it would not be a good idea and not something we do. Out of character and very obvioussly wrong it was agreed although we still did not spread as much as he had initially asked; subsequent correspondents focused on us explaining the principles of dense packing and spreading and him demanding a refund. We have only ever agreed that we would refund any poor yield, if any but he has to date refused and become personally abusive although basically we have agreed with his request.
Quote:
en el planteamiento con el doctor, se acordo no tocar la coronilla porque para mi no era importante y poner la maxima densidad posble delante

Quote:
mi intencion nunca fue cubrir una zona muy grande. acordamos maxima densidad delante y si sobraba extenderlo por laterales,hasta el limite de la coroneta

Y hace 4 días:
Quote:
Yo no necesito para nada ni va con mi edad ni caracteristicas, ni posibilidades, tener un pelo de cepillo, y entonces pido cubrir

This is what the patient told us 6-7 months ago through correspondents:
Quote:
in the approach with the doctor, we agreed to not touch the crown because it was not important to me but to place the maximum density in the frontal

Quote:
my intention never was to cover a big area. We agreed to place the maximum density in the frontal, and if there were grafts left, place them in the laterals until the border of the crown

And a few days ago he said:
Quote:
Considering my age, characteristics and possibilities I don’t need a very dense hair, so I asked for getting coverage


Quote:
como no tengo mas gana de escuchar sandeces, te dire bell, que te vayas a la mierda, con el negro bisanga

This you can translate yourself as it is offensive;


#20

Thread One
This patient came to us after two poor previous surgeries with other doctors and had been left with two scars from his previous surgery. The obvious remit was to revise the scars as best as possible, no pencil thin scar was promised but obviously to make as best as possible. We had been in constant contact with the patient over the healing period and subsequent months and after a few months it became obvious that the scar had stretched back, not to the extent of the original scar but more than we would have liked and of course for the patient. From very early on we had said to the patient that if it did stretch back then we would place FUE grafts within the scar lines at no charge to the patient; he agreed and the only stipulation we made was to wait approximately 12 months post op to give time for the skin to rest.

Thread 2
Again a repair case; plugs in the hair line and frontal third of the scalp and wide scar left from the previous surgery with another clinic. The patient received 2358 grafts in and behind the hair line as well as 110 plug removal on the hair line. I believe the growth to date in his pictures is approximately 5 months and already showing a good improvement in hair line design and density behind the hair line. The problem is that, and we have no proof because we have not seen the scar in person, for whatever reason come the tenth day when the suture should be removed and the patient went to his doctor there were still a lot of scabbing on and around the suture line . This could be down to the patient being a very slow healer or maybe not cleaning the line as well. The problem arose when the doctor started to remove the suture without cleaning the area first and subsequently pulled off the scabs and potentially causing more scarring in the area; this was confirmed that the doctor did this by the patient. The doctor told him to return after a week apparently after that. The patient has asked our opinion on his progress generally. Besides that he had not replied to earlier emails from us checking on his progress or notified us until now that there may have ever been any concerns.

Thread 4
This patient was a major repair case already having undergone two previous ops with another doctor Salvatore Marrocco in Italy and the second procedure with the same doctor included a scar revision that did not improve the situation. When he came to us he had tight laxity on the scar required plug removal on the hairline, was advised against a scar revision and received approximately 2500 grafts in the hair line. After a few months he contacted us about one side of the suture line that was wider than the other, at the time we addressed his concerns and said when we saw him we would take a look and if need be place some grafts in the scar without charge if need be. More lately he has been writing in his native speaking forum and not wishing to discuss with us at all; this was a turn around because up to then the relationship had always been amiable and open. He asked for a partial refund because of the scar and we agreed in principle but obviously after we had been given the chance to check it in person and then asked for the poor growth; it was again explained as it was before the fact is he is a repair and as with all repairs patience is a virtue and it is common that growth can sometimes be a little slower he was only at 8 months and please wait so it could be objectively assessed at 12-13 months. It was also at this stage that he advised us that he removed his suture himself; now we have not said that was the cause but at the same time it could be a factor and that we do not recommend suture removal to be done by the patient because any remnants can impair the healing. All we have asked before we make a decision is firstly for him to wait for the growth a reasonable time and secondly we see him in person.
This seemed to not fit with his feelings because he has taken it upon himself to ignore us or when he does talk is abusive; he has like here with this thread posted cases in various forums in other languages but not telling the fact behind the case knowing that controversy around a clinic hurts. Frankly I am not sure what his motive and goal is because we have agreed in principle to what he has asked if we have not performed to the standard we set; so I can only assume there is another motive. Similar to the Thread 3 where the patient admitted that he had been asked to post in not his language forums maybe this patient had asked the same. If that is the case then it is sad and misleading; and to post here and say “Enjoy yourself” belies the importance of this, because if anyone gets joy at another person’s expense it is a sad day.

As a clinic we take pride in the work we perform and treat every patient as an individual, always striving to reach high standards. We are happy to stand up and answer any question and have no problem being open with the forum or the patient; we have no inflated ego to massage or believe that we can only be right to the point that even though this patient had obviously gone well out of his way to maximise a controversy where there really was not one we do not turn our back on him and still willing to meet our responsibility to him as a clinic to a patient.

I am generally not into paranoia but even a blind man could see a pattern of posting recently and so for this to occur was not a large surprise; just that it took them so long. Any genuine forum reader has a right to have transparency when looking at a thread and that is why I have no problem to answer a question or post a result; as a reader said to me the other day:

“thanks for posting that philb - the fact that you took the time to do so says a lot about your clinic i think .
i’ve seen very few clinics post such detailed and honest accounts of patient complaints before , and i think that ultimately this will benefit you greatly in terms of reputation and inspiring confidence in potential patients .
there is nothing worse , both for the clinics concerned and the researching patient , than the endless rumours that circulate on the forums - they are both damaging and frightening , and usually extremely difficult to get to the bottom of .
so thanks again .
i applaud you .”